Tag Archives: tell my story

100 per cent satisfied, say FF clients

A recent survey carried out by First Features has revealed that people who come to us with their stories are 100 per cent satisfied with our service.

We took a random sample of 24 clients who have used the service to sell their stories and of those, 20 said they were very satisfied with the service while four said they were fairly satisfied.

The survey also revealed the main reasons why people choose to sell their stories with a majority wanting to share their experience to inspire others and other clients wishing to raise awareness about a particular danger or problem.

Ninety-one per cent said they were happy with the amount of money raised and detailed exactly how they put the money to good use.

Our clients have used the money from selling their stories to pay for everything from holidays and presents for their children to home improvements and to pay off bills and debts.

One customer told us: “I used the money to open a bank account for my baby.” Another said: “The money enabled me to build a soft-room and equipment for my disabled son which he enjoys using every day. If it wasn’t for First Features, we wouldn’t have been able to afford this.”

Additionally, the survey revealed how clients felt about the First Features team. Over three quarters of those surveyed described the team as helpful and professional, and over half called the team caring, friendly and good writers.

All those surveyed who had seen their finished article in print said they were happy with it, and 96 per cent would recommend First Features to someone they know.

Katy Weitz, First Features director, said: “It’s very rewarding to know that people who come to us are happy with the finished result in print, as well as knowing the money has gone to some really good uses. The FF team work hard to ensure every client reaches their goal and is satisfied with the whole process of selling their story.”

The data was collected through telephone interviews with a random sample of our customers.  

If you have an amazing story to tell, we can help it change your life too. Get in touch with First Features just like all our satisfied clients did on 020 7703 8000 or info@firstfeatures.co.uk